I wrote about the particular UX challenges we face when designing blockchain applications and tools.
"Currently, the IBM Blockchain Design Team is designing anything from supply chain flows to documentation, from open source developer tools to blockchain as a service. It’s the nature of the industry now: a mad dash to explore all possible applications of a technology with the potential to vastly reduce cost and inefficiency in areas like finance, healthcare, and government.
Despite designing in so many different directions, there are common themes in our users’ needs that have informed our design principles as a team. This is the IBM Blockchain Design Team’s first iteration of these principles—what we focus on when critiquing work and prioritizing design decisions."